Privacy Policy

Information We Collect

When you fill out a form or contact us, we may collect your name, phone number, email address, home address, city, state, ZIP code, and details you share about your water. We also collect basic technical data (such as IP address and pages viewed) through standard web analytics.

How We Use Your Information

• To schedule and perform your free in-home water test and follow up about your results.
• To contact you by phone, text message, and email about our products, services, and offers.
• To process financing or installation if you choose to move forward.
• To improve our website, marketing, and customer service.

SMS / Text Messaging & Phone Calls

By providing your phone number and checking the consent box on our form, you agree to receive marketing and informational text messages and phone calls from Clear Water Co at the number provided, including messages sent using automated technology. Consent is not a condition of any purchase.

How you opt in: The only way to opt in to our text messaging program is by submitting the contact form on this website (clearwater-co.com) and checking the SMS consent box, which is optional and not pre-checked. We never add anyone to text messaging without this explicit consent, and we do not collect SMS consent through any other channel.

• Message frequency varies.
• Message and data rates may apply.
• Reply STOP at any time to opt out, or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors who support our services (for example, customer service or message delivery providers) is permitted only to provide those services. Text messaging originator opt-in data and consent are never shared with any third parties.

This website uses pixel-based analytics tools (including Meta Pixel) solely to measure advertising performance and to show ads to website visitors. Your SMS opt-in consent, phone number, and text messaging data are never transmitted to, shared with, or used by Meta or any advertising platform.

How We Share Information

We do not sell your personal information. We may share other information with service providers who help us operate (such as CRM, scheduling, financing, and communication platforms), strictly to provide those services to you, or when required by law. Your phone number and SMS/text-messaging opt-in and consent data are an exception: they are never shared, sold, or rented to any third party or affiliate, for any purpose.

Cookies & Tracking

We use cookies and similar technologies for analytics and, if enabled, advertising measurement. You can control cookies through your browser settings.

Data Security & Retention

We use reasonable administrative and technical safeguards to protect your information and retain it only as long as needed for the purposes described here or as required by law.

Your Rights

You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications at any time. To make a request, contact us using the details below.

Children's Privacy

Our services are intended for adults. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this Policy from time to time. The effective date above reflects the latest version.

Contact Us

Clear Water Co LLC
7515 Legacy Drive, Suite 250, Plano, TX 75024
Email: info@clearwater-co.com
Serving the Dallas–Fort Worth metroplex, Texas